top of page
  • What is MarcomBIG?
    MarcomBIG is a marketing communication and graphic design company that specializes in creating unique and effective visual solutions to help businesses stand out in today's crowded marketplace. Our team consists of experienced graphic designers, marketers, and communicators who work together to create branding, marketing materials, and advertising campaigns that communicate your message in a compelling way. At MarcomBIG, we take a comprehensive approach to design, working with you to understand your business and your goals so we can create custom solutions that fit your needs. From logos and websites to brochures and social media campaigns, we help you to create a consistent and memorable brand that will engage your customers and drive results. Our design process is collaborative and transparent, with regular check-ins and opportunities for feedback and refinement. We pride ourselves on our attention to detail, creativity, and passion for helping our clients succeed. Whether you're a small business looking to build your brand or a larger company seeking to refresh your marketing materials, MarcomBIG has the expertise, creativity, and dedication to help you achieve your goals.
  • What services does MarcomBIG offer?
    MarcomBIG is a one-stop solution for all your Marketing communication and graphic design requirements. Our services include branding (logo, business card, stationary, and more), marketing collateral design (brochures, point-of-sale posters, flyers, infographics, videos, newsletters, and more), social media graphics (Instagram Stories, Facebook photos, TikTok videos, Twitter gifs, Pinterest pins, LinkedIn infographics, and more), infographics (Listicle, Comparative, Statistical, Visual, Geographical, Timeline, Informational, and more), website design, UI/UX design, packaging design, and many more. We specialize in creating visual communication strategies that elevate your brand's message and appeal to your target audience. Our skilled team of designers takes a unique approach tailored to your specific needs while ensuring high-quality designs that stand out from the crowd. At MarcomBIG, we not only focus on visually appealing designs but also ensuring that communication messages are relayed effectively while aligning with the ethos of your brand.
  • What are your opening hours?
    MarcomBIG is open: Tuesday to Friday from 7 am to 9 pm Saturday and Sunday from 9 am to 7 pm We are closed on Mondays In case of emergency, we remain at your service on our WhatsApp number 24/7 (please expect higher response time delay outside of normal opening hours for messages)
  • How can I book a service?
    You can contact us by phone, email, or WhatsApp Or you can click the following button to be taken straight you our booking page.
  • What sets MarcomBIG apart from other graphic design agencies?
    The first thing that sets us apart is the fact that we are not just a graphic design company. MarcomBIG is a Marketing Communication AND Graphic design company specialized in Brand Identity. We understand that effective design is not just about creating something that looks good, but it's also about communicating the right message to the target audience. What sets us apart from other agencies is our focus on understanding our clients' business objectives and target audience. Our team of experienced designers, marketers, and strategists work closely with clients to understand their unique needs and create custom solutions that are tailored to their specific goals. Additionally, we pride ourselves on delivering projects on time and within budget, without compromising on quality or creativity. Our commitment to providing exceptional service and results makes us a trusted partner for companies looking to elevate their marketing communication through graphic design.
  • What types of businesses or organizations do you typically work with?
    We have experience working with a diverse range of clients, including, individuals, small businesses, startups, non-profits, corporations, and educational institutions.
  • What types of payments do you accept
    So far, we have a pretty wide range of payment options: You can pay via PayPal, or via debit or with credit card for online payment You can pay cash or discuss your eligibility for our equity compensation option with one of our agents in person We also accept mobile money under certain conditions (please discuss that option with your agent once you have been assigned one)
  • Can MarcomBIG handle rush projects or tight deadlines?
    Yes, MarcomBIG recognizes that some projects require a quick turnaround and the team is equipped to handle rush projects or tight deadlines. The approach is to have clear communication with clients to understand their specific requirements, project scope, and timelines early on in the project. MarcomBIG has a team of experienced professionals with expertise in marketing strategy, brand development, design, and digital marketing, which allows the firm to meet tight deadlines while still delivering high-quality work. The team has a strong project management process in place that ensures deadlines are met without compromising on quality. In addition, our team is trained to efficiently handle last-minute changes and modifications, ensuring that the final product is up to the client's satisfaction. MarcomBIG is committed to building lasting relationships with clients, and the team goes above and beyond to meet clients' expectations, regardless of the project size or complexity.
  • What is a digital marketing strategy, and how can it benefit my business?
    A digital marketing strategy is a plan for leveraging digital channels and tactics to reach your target audience and achieve your marketing goals. It involves a comprehensive understanding of your target audience, their behavior, and their buying journey, and includes tactics such as search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, and content marketing. By having a well-crafted strategy, you can engage effectively with your target audience and generate leads or sales for your business. It can also help you stand out from competitors, build brand awareness, and create a loyal customer base. A marketing consulting firm like My Site can help develop and implement a tailored digital marketing strategy for your business, based on your specific goals and target audience.
  • What services does MarcomBIG offer to improve my business's social media presence?
    At MarcomBIG, we offer comprehensive social media management services to enhance your business's social media presence and engagement. Our team undergoes regular social media management training to stay updated on the latest trends and strategies for successful social media campaigns. We begin by conducting audits of your existing social media accounts to identify areas for improvement and establish a baseline for future growth. From there, we develop a customized social media strategy tailored to your business goals, target audience, and brand voice. This includes generating compelling content and visuals, implementing effective ad campaigns, and monitoring analytics to track performance and make data-driven adjustments. Our expertise in digital marketing strategy training allows us to take a holistic approach to social media management, integrating social media into a larger digital marketing strategy for maximum impact. With MarcomBIG's social media management services, you can expect increased brand awareness, improved engagement with your audience, and ultimately, growth in your business.
  • What are the key benefits of hiring MarcomBIG as a marketing consulting firm?
    Choosing MarcomBIG as your marketing consulting firm can offer a range of benefits for your business. Firstly, our team of experts can help you to develop a tailored digital marketing strategy that works specifically for your business needs and target audience. This means that you can effectively reach your customers through targeted and relevant content across multiple channels such as social media, email marketing, and SEO. Secondly, we can also help you to improve your communication with your customers. By conducting market research and analyzing your current communication strategies, we can identify areas for improvement and suggest methods to better engage with your target audience. This can lead to increased brand awareness and loyalty, as well as better customer retention rates. Finally, by choosing MarcomBIG as your marketing consulting firm, you can benefit from our commitment to ethical and sustainable marketing practices. We believe in working with businesses that share our values of social responsibility and environmental sustainability, and strive to make a positive impact on society through our marketing efforts.
  • What are the advantages of enrolling in social media management training with MarcomBIG?
    Enrolling in social media management training with MarcomBIG offers many benefits. Firstly, our training is tailored to your specific industry, so you receive relevant and applicable knowledge and skills. Our trainers have extensive experience working in social media and digital marketing, ensuring you learn from experts in the field. Additionally, we provide hands-on training, allowing you to practice applying the concepts learned in class. By the end of the training, you will be equipped to develop and implement a comprehensive social media strategy that optimizes your online presence and increases engagement with your audience.
  • What distinguishes MarcomBIG from other marketing consulting firms regarding digital marketing strategy training?
    MarcomBIG differentiates itself from other marketing consulting firms through its comprehensive and forward-thinking approach to digital marketing strategy training. We prioritize staying up-to-date with the latest industry trends and best practices, ensuring that our training provides the most current and relevant knowledge. Our approach emphasizes creative thinking and problem-solving, enabling clients to develop unique and effective strategies that differentiate them from their competitors. Furthermore, we have a hands-on and collaborative approach to training, enabling us to create personalized and meaningful learning experiences for clients.
  • What services does MarcomBIG offer in terms of digital marketing strategy?
    MarcomBIG specializes in creating customized digital marketing strategies that cater to your business needs and goals. We offer a full range of services, from comprehensive digital marketing audits to developing and implementing social media marketing campaigns. Our team of experts can help you with SEO optimization, PPC advertising, content creation, email marketing, and more. We analyze your target audience to help you create impactful and effective marketing strategies to help grow your business. Our approach is focused on building long-term relationships with our clients, by understanding their business goals and crafting strategies that deliver results. We believe in transparent communication and work closely with our clients to help them understand the intricacies of digital marketing and its various components.
  • What retainer services does MarcomBIG provide in digital marketing?
    MarcomBIG offers a range of retainer services to support digital marketing efforts. These services include SEO (Search Engine Optimization), SEM (Search Engine Marketing), social media management, website design and development, content marketing, email marketing, and online advertising. By choosing a retainer service, clients have access to a dedicated team of experts who will provide ongoing support in their chosen area of focus. This allows for a more integrated approach to digital marketing, resulting in a higher ROI and more effective campaigns. Additionally, retainer services offer the benefit of long-term planning and strategy, ensuring that objectives are met and initiatives are continuously improved upon. MarcomBIG's retainer services are tailored to meet the unique needs of each client, ensuring that they receive the best possible service and results.
  • What types of graphic design services does MarcomBIG offer?
    MarcomBIG offers a wide range of graphic design services to help their clients effectively communicate their brand and messaging. These services include but are not limited to logo design, brand identity packages, website design, social media graphics, print collateral (business cards, brochures, flyers, etc.), packaging design, and trade show displays. MarcomBIG's design team works closely with each client to understand their unique needs and deliver tailor-made solutions that align with their brand and business goals. By focusing on clean, modern lines and bold colors, MarcomBIG creates designs that are both timeless and memorable, helping their clients stand out from the crowd.
  • What design process does MarcomBIG use for its clients?
    MarcomBIG follows a thorough design process to ensure that our clients receive the best possible outcome. We start by understanding the client's business objectives, target audience, and competitors’ strategies. Once we have a clear understanding of the context in which the design work will be placed, we move on to the brainstorming and ideation phase. Our team of experienced designers then creates multiple design concepts, which we present to the client for feedback. Once the design direction is finalized, we refine and enhance the chosen concept while keeping in mind the client's preferences, brand guidelines, and feedback. Our designers work diligently on the final product, making sure that it is visually appealing, user-friendly, and meets all the requirements. Finally, the product is reviewed by the client and the MarcomBIG team to ensure that it's ready for launch. We believe that this process allows us to continually improve and enhance our work, providing our clients with the best possible design outcomes.
  • What is the typical turnaround time for a design project with MarcomBIG?
    At MarcomBIG, we understand the importance of timeliness when it comes to design projects. We strive to provide efficient and thorough service to our clients, while also ensuring that the finished product is of the highest quality. Our turnaround time depends on the specific needs of each project, but we aim to provide initial drafts within 3 - 7 business days. From there, we work closely with the client to make any necessary revisions and finalize the design. Overall, our goal is to complete each project as quickly as possible while still maintaining the level of excellence that our clients have come to expect from us.
  • Can MarcomBIG work within the existing brand guidelines of a company seeking marketing consulting services?
    Absolutely. At MarcomBIG, we recognize the importance of a company's established brand identity and the role it plays in messaging and positioning. Our team of experts is skilled in working within existing guidelines and identifying creative solutions that align with a company's unique brand while optimizing its marketing efforts. We collaborate closely with our clients to understand their specific needs and preferences and ensure that our strategies and designs meet their expectations. We are also able to provide recommendations for updates or enhancements to your brand guidelines in order to maximize the effectiveness of your branding efforts. Our goal is to enhance and strengthen a brand's identity, not undermine it. So, if you have existing brand guidelines, be assured that we can work within them to deliver results that will take your marketing efforts to the next level.
  • What types of ongoing design support does MarcomBIG offer in their retainer services
    MarcomBIG offers a wide range of ongoing design support services for clients who choose to work with us through a retainer agreement. Our design team is equipped to handle everything from branding and logo design to website development and email marketing templates. We can also provide ongoing support for social media graphics, print materials such as brochures and business cards, and event marketing collateral. By working with MarcomBIG through a retainer agreement, clients can rest assured that they will have access to high-quality design support whenever they need it, resulting in a consistent and professional brand image across all platforms.
bottom of page